Technology

The world leader in shared workspace technology solutions

Our market leading IT and communication services give your business a competitive edge and keeps your business running smoothly. Servcorp has invested over US$100 million in developing a global network to give you access to the best technologies available today for the lowest possible cost – not even some of the biggest corporations have the same level of technology that we make available to our clients! We employ over 100 IT professionals and is the only provider in the industry with an in-house development and support team focused on delivering the best services to help you grow your business.

When you join Servcorp, you get access to the Connect* package which provides your business with the foundation to realise true business success and includes:

	The latest Cisco IP telephone with video conferencing capabilities
	Local phone number (we have a wide range to choose from) with a dedicated receptionist to answer all your calls
	At least $350* worth of free phone calls to landline, mobile, national and international calls
	At least 10GB* of internet allowance to cover all your business needs and access to detailed reporting so you can track usage
	Secure VOIP network means you can make intercompany calls within Servcorp’s global network free of charge
	The fastest business broadband available in the market with 99.99% uptime guaranteed and direct highway access to content providers

	Exclusive online portal with real-time confirmation for booking resources across our 150 locations, and specifying your call handling and call management settings as needed
	Unique Find-Me-Follow-Me technology means calls follow you sequentially or simultaneously on the device of your choice – never miss a call
	OneFax enables you to securely send and receive faxes directly on your PC or laptop
	Smartphone apps to support your busy schedule – book resources with the Meetings App and call through our VOIP network free of charge with the OneFone app
	In-house desktop IT support available 24/7, just dial *1 from your Servcorp phone
	*Connect package 1 person $350p/m, discounts apply with 2 or more people

When it comes to technology, your business can’t afford to buy a lie.

Here’s how the Servcorp difference empowers your business:

First-class IT to help you realise true business success

Our market leading IT and communication services give your business a competitive advantage. We’ve invested over $40 million to build a global network to ensure our technology saves you time and money.

Your benefits:

Stay connected with secure high speed broadband
Save on call costs with our global VOIP network
Take your office phone on the road - our OneFone apps turn your own mobile into your office phone. Your customers won’t realise they’re calling your mobile!
Never miss a call – automatic call diversion based on your instructions
Save time with our online membership – manage all your Servcorp facilities and resources online in real time
Peace of mind – in house IT support available 24/7

The fastest and most reliable business broadband in the market

Backed with a guaranteed uptime of 99.99% and managed 24/7 by our in-house network operations team, our internet gives you direct highway access to the cloud.

Fibre based tier 1 managed internet service to every location to provide optimal performance; we are our own ISP
Access speeds up to 1Gbps and available over Ethernet or Wi-Fi (802.11a/b/g/n/ac)
Fastest wireless network available in the market
Any internet configuration can be achieved from dedicated VLAN to VPN to DMZ to dedicated bandwidth to co-locating your equipment
A professional team on hand to ensure your setup is instant and seamless - no waiting!

Other providers may say they have fast Internet and provide 4Gbps bandwidth, but what they may not share with you is how many people, locations, and buildings are actually sharing that same connection? This is critical information that will impact whether or not you receive lightning-fast Internet. Think of it as a highway, when too many vehicles are using the same highway and it reaches capacity, the speed at which you travel slows down or comes to a stop.

With Servcorp, we have an in-house IT team that monitor our highway and ensures optimum performance. When our highway reaches 70% capacity, our IT professionals immediately increase bandwidth to ensure that you receive the fastest connectivity at all times.

Not only is your connection lightning fast, but the manner in which you receive the information is also paralleled. Servcorp is a Tier 1 Internet Service Provider with a 1 to 1 contention ratio which means we go directly to over 1,000 content providers. Unlike other suppliers who use other ISPs, Servcorp cuts out the middlemen and go directly to the source.

Stay connected with high-speed broadband internet

Backed with a guaranteed uptime of 99.99% and managed 24/7 by our Operations team, our internet gives you direct highway access to the cloud.

Internet (data) - available over Ethernet or Wi-Fi (802.11a/b/g/n)
Fiber technology to provide optimal performance
Fastest wireless network available in the market
Guaranteed 99.99% uptime

Save costs and time with our global VOIP network

We’ve designed our Global VOIP network to reduce your costs and increase your productivity:

Our global VOIP network means free intercompany calls within Servcorp’s global network
Free phone calls for at least $350* per month to local landline, mobile, national and international calls
International calls rates are heavily discounted and guaranteed to be 20% lower than your local telco provider
Your local phone number can be brought with you as you travel around the globe
Video enabled handsets available in all locations
Audio conferencing for up to 15 participants
Full redundancy including disaster recovery support

Save on call costs

We’ve designed our Global VOIP network to reduce your local and international call costs.

Low local and national calls from your Servcorp phone
Free calls to any phone in a Servcorp office at 150 locations worldwide
Low cost international calls – both incoming and outgoing
Audio conferencing for up to 15 participants

Unique Onefone app: make and receive calls anywhere as if you were in the office

Servcorp Onefone turns your smart phone or tablet into your business VoIP phone – so you can stay in touch seamlessly, without the hassles and cost associated with international mobile roaming, multiple phone numbers, mass-market VOIP drop-out or voicemail delays:

Make and receive secure calls with your Servcorp number so your clients always think you’re in the office
Secure connection, without interference or drop-out when using Servcorp's reliable broadband network
Enjoy our great call rates even when you are not at your desk
Record and store your calls on your device

Exclusive to Coworking Space members - Tap and stay with OneAp

Exclusive to Professional Coworking Spaces, Servcorp’s OneAp smartphone device enables you to sit at any Coworking workspace and operate the Cisco IP telephone as your local phone, complete with video conferencing capabilities.

Take your office number with you on the road

Servcorp Onefone turns your smart phone or tablet into your business phone – so you can stay in touch with your clients and business partners when you are on the road or travelling.

Make and receive secure calls with your Servcorp number so your clients always think you’re in the office
Secure connection, without interference or drop-put when using Servcorp's reliable broadband network
Enjoy call savings with our global VOIP network when compared to local telco provides

Never miss a call with Find-Me-Follow-Me

Our Find-Me-Follow-Me feature ensures you never miss that all important call. Calls to your Servcorp business number can be completely customised to meet your requirements. This includes automatic redirection to any three numbers of your choice either sequentially or simultaneously. As well as sophisticated voicemail handling with an auto-attendant of up to 9 diversions.

Easily make changes to your call-handling requirements by speaking to your Servcorp team or do it yourself with our exclusive online portal which gives you the ability to update your call-handling specifications in real-time.

Say goodbye to your fax machine

Never again will you be slowed down by a cumbersome traditional-style fax machine. Servcorp Onefax is an easy-to-use, online fax-to-email technology which helps you keep your business running, wherever your work might take you.

Send and receive faxes directly from your computer
Faxes are delivered confidentially directly to your inbox
It's as simple as opening an email and fits perfectly into your existing workflow
Reduces paper usage

Exclusive online booking and account management portal keeps your business running smoothly

Servcorp has invested and built an exclusive online portal to help our clients control their call management settings, book boardrooms and meeting rooms instantly, reserve multilingual administrative assistance and much more.

Manage your call transfers, call answering and messages online in real-time
Book meeting rooms, boardrooms, private offices, and resources instantly and while on-the-go directly from your smartphone or tablet
Manage and change your reservations online and in real-time
Manage your business services, book a courier, stationery and translation services
Download and view your invoices and expenses at any time

Peace of mind with our 24/7 IT support

Wherever you are in the world, access expert IT support and advice as needed. We have over 100 IT professionals to support you daily and when critical issues arise.

In-house IT support and assistance with your daily needs - 1 hour response time in business hours and 2 hours outside business hours, 365 days a year
In-house IT consultants for critical and IT emergencies. Dial *1 from your Servcorp telephone. Charged per 10 minutes – more cost-effective than an outsourced IT consultant
Supported by the Servcorp Global Operations Centre

Technology testimonial: Owen Chan

President, Cisco Systems, Asia Pacific

“The services Servcorp delivers through the combination of world class products from Cisco Systems and their own comprehensive tools will change the way we view managed workspace. Their products are unique in the marketplace.”

Our technology